Mental Health Program Specialist

Pittsburgh, PA
Full Time
Mid Level
POSITION DESCRIPTION:   

Responsible for monitoring assigned Adult Mental Health Programs and performing duties in monitoring and providing technical assistance in accordance with State regulations/guidelines, County policies, Evidenced-Based practices and assigned contracts between Allegheny County Department of Human Services (DHS), Office of Behavioral Health (OBH) and private agencies which provide Mental Health Services. 

DUTIES AND RESPONSIBILITIES:
  • Responsible for ensuring mental health services are being provided according to identified guidelines.
  • Provides technical assistance as needed based on established standards and processes.
  • Interprets, implements, and advises behavioral health providers and individuals receiving services regarding all applicable Allegheny County policies and procedures.
  • Prepares required reports.
  • Participates/facilitates meetings.
  • Assists in the development of policy and programmatic changes based on experience working with individuals, to enhance Allegheny County mental health services.
  • Works with behavioral health providers regarding problem areas and assists in the resolution of these issues.
  • Participates in State licensing reviews, provides technical assistance to service providers regarding recommendations or corrective actions plans if necessary.
  • Act as liaison between provider agencies and State/County Administrations.
  • Provides resources and facilitates problem resolution for complex situations.
  • Monitors provider agencies OBH allocations
  • Completes incident reporting follow-ups.
  • Provides training as needed to behavioral health providers.
  • Assist with implementing new programs and quality improvement initiatives.
  • Participates in DHS/OBH committee meetings.
  • Maintains confidentiality and integrity with privileged information.
  • Performs other duties and participate in special projects as assigned.
SKILLS AND KNOWLEDGE:
  • Effective interpersonal and relationship-building skills
  • Detail oriented and conscientious about the quality of work
  • Must be a self-starter with the ability to work independently
  • Must be able to multitask, prioritize and execute tasks in a fast-paced environment
  • Must have experience working in a team environment.
  • Must possess strong written and verbal communication skills.
  • Must possess ability to do critical thinking.
  • Must possess ability to do public speaking.

      QUALIFICATIONS:
  • Minimum of a bachelor’s degree in related field, and two (2) years previous experience working with individuals in the Behavioral Health field
  • Possess Act 33 and 34 and FBI Clearances
  • Have a valid Pennsylvania motor vehicle license, and access to a personal vehicle, able to travel, with most travel primarily in Allegheny County.
  • Must have strong organizational skills
  • Must have proficiency utilizing computer applications within Microsoft Office and data serving systems.
  • Must have strong overall knowledge of Mental Health system.
  • Full time position requiring 38.75 hours per week



 
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